Business Development Manager

SUMMARY OF THE ROLE:

This is a new business role to promote our exciting eMAR software solution, HxCare, to residential care homes throughout the UK. Working both directly with care homes and with our existing community pharmacy customers.

THE PRODUCT:

HxCare allows care homes to replace antiquated paper Medication Administration Records (MAR charts) which are used daily to record details of when and how medicines are taken with much more efficient, accurate and auditable digital records on mobile, tablet devices.

THE OPPORTUNITY:

There are circa 18,000 care homes in the UK with only about 20% currently using eMAR so the market opportunity is huge. In addition to targeting the care home groups directly, we are uniquely placed, supporting over 2,500 community pharmacies, many of whom manage care homes and are eager to use our fully integrated eMAR.

KEY RESPONSIBILITIES

End to end sales activity from initial prospecting through to customer sign up
Develop, manage, maintain and convert a healthy sales pipeline
Progress leads generated for you in a timely, professional manner maximising conversion rates
Develop business cases and proposals
Deliver against set sales targets and activity KPIs
Deliver a monthly forecast and sales report
Ensure customer/prospect satisfaction levels are of the highest level
Update the CRM with activity and customer/prospect information
Work closely with the wider sales and marketing teams to maximise opportunities
Work cross functionally with other departments
To adhere to all operating procedures and work instructions in compliance with BS EN ISO 9001:2008 & ISO 27001:2013
Any other duties as and may be required

KEY ATTRIBUTES

Essential:

Experience of selling technology solutions, preferably eMAR, to UK residential care homes [**MUST HAVE**]
Proven track record of field sales (3 yrs. minimum) in a B2B solution/consultative sales environment
Target driven with a demonstrable track record of sales achievement
Strong communication, presentation and interpersonal skills
Customer first attitude
Must be a self-motivated team player, able to work flexibly
Proactive approach and ability to demonstrate attention to detail
Ability to manage difference between multiple stakeholders
Willing and capable of traveling frequently throughout the UK
Strong networking skills
Confident in dealing with people at all levels
Strong negotiating skills

Desirable:

Experience in SaaS sales
Background in the pharmaceutical industry

KEY SKILLS AND QUALIFICATIONS

A degree or equivalent and at least 5 years sales experience