Why Positive Solutions

A Partner You Can Trust

Choosing your technology partner is an important decision, especially given how integral it is to your whole business.

We are very proud to have been chosen by thousands of healthcare professionals across the UK who value the functionality of our products, the quality of our service and the innovation in our roadmap. We are focused on simplifying technology, giving you more time to deliver excellent patient care and maximise revenue streams for your business.

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I want technology that helps me

Our solutions provide you with efficiencies across all aspects of your business with simplified workflows saving you time and money.

I want technology that helps my patients

Clinically robust, inherently safe and proven to reduce errors, our systems will enhance patient safety, improve patient experience and strengthen your engagement with them.

Healthcare Technology Experts

Robust & reliable solutions

Saving you time, money & resources

Freeing up time to deliver care

Service To Be Proud Of

Our reputation has been established over many years, not just around the quality of our products, but on the exceptional levels of service we deliver. It’s a real differentiator and rightly viewed as industry best in class.

Installation

Our expert engineers handle everything for you

Training

Our product specialists train your team to get the most from your system

Product Support

Experts on hand to answer all your “how to” queries

Helpdesk

If you need technical support our experienced team are on hand to assist

Service Reviews

Regular meetings to ensure that our service and your needs remain aligned

99%

Customer Satisfaction Rating - Support

98%

Customer SatisfactionRating - Training

97%

Calls answered in under 3 minutes

98%

First time fix

33s

average call wait

Case Studies

Don’t just take our word for it.

We are proud of everything we do, every day, to support our healthcare customers. We believe in delivering exceptional service and going the extra mile. We are passionate about using our technology to fix your real problems, improve your performance and enhance the care that you deliver to, ultimately, improve outcomes for your patients.

Listen to what our customers have to say.

Right Medicine Pharmacy

M&B Healthcare Group

Assisted Dispensing

Muirend Pharmacy

Stancliffe Pharmacy

Northwood Dispensing Chemist

Collins & Butterworth

Dalmuir Pharmacy

Lansdales Pharmacy

Commitment to quality

Every process, every person, everything we do

Our reputation for quality is neither a happy accident nor does it come easy. It requires an unswerving dedication from everyone in the business to set the bar as high as possible and to ensure that it remains there. It is also a moving target so, to ensure that we deliver continuous improvement, we have created an integrated, business-wide approach which recognises the interaction of every function and activity. We call this approach the First Principles. Theses are :

Quality First	A focus on customer satisfaction through product and process quality
Standards First	Aligning all our processes and workflows to the highest internationally recognised standards
Customers First	Growing our business through close partnerships and long-lasting relationships
Teams First	Understanding that teamwork is essential to quality outcomes for our customers, suppliers and our business
Partners First	Engaging with our supply chain and key relationships, such as the NHS, to align our objectives and work strategically