Vantage Chemist, located in Birmingham, has long been a trusted part of its local community. Like many independent pharmacies, the team was feeling the strain of delivering more clinical services on top of their already demanding dispensing workload.
With Pharmacy First driving more patients to community pharmacies, the challenge was clear: how could the team at Vantage Chemist manage the extra demand without adding to their admin and workload pressures?
Already established users of Analyst PMR, Vantage Chemist adopted HxConsult to relieve service delivery pressures. HxConsult is a cloud-based service management platform that currently supports a growing range of services, such as Pharmacy First, NMS, blood pressure checks, contraception, and vaccinations, with more services coming soon. It streamlines NHS integration, simplifies claims, and enables pharmacies to work efficiently from any device.
Because HxConsult integrates directly with Analyst, the team didn’t need to juggle multiple providers or duplicate data. The two systems work together seamlessly, making HxConsult a natural add-on to their existing workflow.
Adding HxConsult allowed Vantage Chemist to:
Record and manage services efficiently, reducing admin burdens.
Deliver Pharmacy First consultations seamlessly.
Be fully prepared for increased demand during the flu and winter season.
Save valuable staff time by removing the need for double entry.
“As services grew, we were reaching our limit. With HxConsult integrated into Analyst, the pressure eased instantly, admin is no longer a burden, and we can finally provide patients our full attention.” - Nasar Salim, Superintendent Pharmacist
Since implementing HxConsult alongside Analyst PMR, Vantage Chemist has seen measurable improvements in workflow and service capacity. Combined with their preferred Batch Assemble workflow, the team is reducing pressure across the entire pharmacy.
In August 2025, Vantage Chemist delivered 150 services through HxConsult, followed by 142 services in September 2025, covering Pharmacy First, Blood Pressure Checking, and Clinical Pathways. The system has helped the team:
Maintain a steady flow of Pharmacy First consultations, supporting patient access to timely care.
Confidently manage flu and COVID vaccinations during the busiest time of the year.
Benefit from an improved workflow and reduced pressure on time.
“HxConsult gives us real confidence going into the busiest time of year. With Pharmacy First and the flu season in full swing, we needed a system that kept us in control, and now we have one we can rely on.” - Nasar Salim, Superintendent Pharmacist
Facing increasing pressure from growing clinical service demands? HxConsult is made to help. Whether fully integrated with Analyst PMR or used as a standalone platform, it streamlines service delivery, reduces admin, and frees up time to focus on what matters most. HxConsult, the services platform you can rely on.
Take the first step towards easing service pressure. Book a demo of HxConsult or contact us today to start the conversation.